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/10
★★★★★
basato su 2186 recensioni pubblicate
★★★★★
basato su 2186 recensioni pubblicate
Ultime recensioni negative dei clienti
1
/5
★☆☆☆☆
Qualità non eccelsa
Caroline N.
Il
a seguito di un acquisto del 24/06/2023
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Beste Caroline Nocquet,
Bedankt voor het delen van uw mening over uw recente aankoop bij ons.
Het spijt ons te horen dat u niet helemaal tevreden bent over de kwaliteit van het product dat u hebt ontvangen.
Klanttevredenheid is onze topprioriteit en we nemen alle feedback van klanten zeer serieus.
We willen ervoor zorgen dat u altijd producten van hoge kwaliteit van ons ontvangt.
Om de problemen die je hebt ondervonden met de kwaliteit van het product beter te begrijpen, moedigen we je aan om ons meer details te geven over de specifieke problemen die je hebt opgemerkt.
Zo kunnen we de juiste maatregelen nemen om de situatie op te lossen en ons productaanbod te verbeteren.
Uw tevredenheid is belangrijk voor ons en we willen u graag een oplossing bieden die voor u werkt.
We nodigen je uit om rechtstreeks contact met ons op te nemen via onze klantenservice op de contactpagina van onze website, en we zullen ons best doen om het probleem naar je volledige tevredenheid op te lossen.
Nogmaals onze excuses voor deze teleurstellende ervaring en we kijken uit naar de mogelijkheid om uw vertrouwen te herwinnen.
Hoogachtend
Het Maxxidiscount-team
Bedankt voor het delen van uw mening over uw recente aankoop bij ons.
Het spijt ons te horen dat u niet helemaal tevreden bent over de kwaliteit van het product dat u hebt ontvangen.
Klanttevredenheid is onze topprioriteit en we nemen alle feedback van klanten zeer serieus.
We willen ervoor zorgen dat u altijd producten van hoge kwaliteit van ons ontvangt.
Om de problemen die je hebt ondervonden met de kwaliteit van het product beter te begrijpen, moedigen we je aan om ons meer details te geven over de specifieke problemen die je hebt opgemerkt.
Zo kunnen we de juiste maatregelen nemen om de situatie op te lossen en ons productaanbod te verbeteren.
Uw tevredenheid is belangrijk voor ons en we willen u graag een oplossing bieden die voor u werkt.
We nodigen je uit om rechtstreeks contact met ons op te nemen via onze klantenservice op de contactpagina van onze website, en we zullen ons best doen om het probleem naar je volledige tevredenheid op te lossen.
Nogmaals onze excuses voor deze teleurstellende ervaring en we kijken uit naar de mogelijkheid om uw vertrouwen te herwinnen.
Hoogachtend
Het Maxxidiscount-team
1
/5
★☆☆☆☆
Non risponde al telefono Ho un problema con la mia borsa e su 6 chiamate sono riuscito a contattare qualcuno che mi ha detto di inviare un'e-mail. Da allora ho inviato un'e-mail e chiamato diverse volte.
Chloe C.
Il
a seguito di un acquisto del 19/07/2023
Recensione tradotta
1
/5
★☆☆☆☆
Molto deluso, da non ripetere
Abdelhamid A.
Il
a seguito di un acquisto del 13/07/2023
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Beste Abdelhamid Abbaoui,
Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.
Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.
We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.
Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous
We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.
We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.
Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.
Met vriendelijke groet
Het Maxxidiscount-team
Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.
Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.
We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.
Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous
We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.
We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.
Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.
Met vriendelijke groet
Het Maxxidiscount-team
1
/5
★☆☆☆☆
Pacco ricevuto incompleto, nessuna risposta dal venditore, quando ho fatto il reclamo sono rimasto molto deluso
Florence M.
Il
a seguito di un acquisto del 12/04/2023
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Thank you for your feedback.
However, we do not have any record of your emails on the support.
An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]
When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.
thank you
Sincerely,
Maxxidiscount
However, we do not have any record of your emails on the support.
An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]
When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.
thank you
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Peccato che non posso mettere 0 visto che il pacco non è mai stato ricevuto!
Anne Sophie F.
Il
a seguito di un acquisto del 08/03/2023
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Foggetta
We thank you for your notice.
Your order has been shipped within the deadline. You contacted us because the order did not reach you, so we opened a dispute with the carrier and the package seems to have been misplaced by their service.
Your order was subsequently refunded in full.
Thank you for your understanding.
Yours faithfully
The Maxxidiscount.com team
We thank you for your notice.
Your order has been shipped within the deadline. You contacted us because the order did not reach you, so we opened a dispute with the carrier and the package seems to have been misplaced by their service.
Your order was subsequently refunded in full.
Thank you for your understanding.
Yours faithfully
The Maxxidiscount.com team
1
/5
★☆☆☆☆
Ho ordinato un metro da 5mt. il 25 Febbraio 2023 ed erroneamente ne è arrivato uno da 8 mt.. Ho inviato su contatti, una richiesta di spiegazioni, ma ad oggi 12 Marzo non ho ricevuto nessuna risposta. Non ho una bella impressione di questo venditore. Sono disponibile a cambiare la recensione se ci saranno contatti in merito.
Renato F.
Il
a seguito di un acquisto del 25/02/2023
1
/5
★☆☆☆☆
Ho ordinato una taglia 140 e ho ricevuto una taglia 90, quindi non lo userei e anche mio figlio è deluso.
Morgane R.
Il
a seguito di un acquisto del 24/01/2023
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Rey
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
1
/5
★☆☆☆☆
Avevo già commesso un errore sulla destinazione del mio ordine e ho dovuto pagare 5€ in più per la consegna e ora sono passate 3 settimane dal mio ordine e non è mai arrivato.
Jonathan J.
Il
a seguito di un acquisto del 18/12/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mr. Joachim
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery to France but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery to France but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
Poco professionale, molto deluso dalle risposte ottenute...
Patrice G.
Il
a seguito di un acquisto del 12/12/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mr. Goux
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
Nessun sapone mai consegnato e nessun suono, nessuna immagine da cui fuggire
Sarah N.
Il
a seguito di un acquisto del 07/12/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Natario,
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
L'articolo era rotto quando l'ho ricevuto. Ho reclamato questo 2 dicembre, 8 dicembre, e sto ancora aspettando una conferma per restituire il pacco.
Leila S.
Il
a seguito di un acquisto del 28/11/2022
Recensione tradotta
1
/5
★☆☆☆☆
Ho ordinato per errore un'agenda 2022 anziché 2023. È incredibile che li abbiate ancora in magazzino. Ho ordinato un'agenda 2022 invece di una 2023.
Marie D.
Il
a seguito di un acquisto del 23/11/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Ms. Delhommeau,
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
1
/5
★☆☆☆☆
Deluso di non aver ricevuto un messaggio che indicava un prodotto mancante
Jennifer T.
Il
a seguito di un acquisto del 09/10/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Tassart,
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
Avevo bisogno di scatoloni per un trasloco, 1 settimana dopo non erano stati spediti, ho chiesto la cancellazione e sto aspettando e chiedendo il rimborso da 15 giorni...
Yann D.
Il
a seguito di un acquisto del 30/09/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mr. Delplanque,
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
Ci sono voluti quasi 15 giorni per ricevere il mio ordine dopo aver pagato 6,90€ per una consegna di 48-72 ore. Non consiglierò questo sito.
Cecile P.
Il
a seguito di un acquisto del 26/09/2022
Recensione tradotta
1
/5
★☆☆☆☆
Non ho ricevuto l'articolo giusto ed è stato impossibile contattarli on line per sapere come restituire l'articolo o eventualmente un rimborso.
Azize G.
Il
a seguito di un acquisto del 22/09/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mr. Gasmi,
You have ordered an agenda Strass Student random color (black or pink) and it is exactly, after verification, what we sent you.
Our after-sales service has been in touch with you on the phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
You have ordered an agenda Strass Student random color (black or pink) and it is exactly, after verification, what we sent you.
Our after-sales service has been in touch with you on the phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
1
/5
★☆☆☆☆
Pacchetto non ricevuto. Nessuna reazione da parte di Maxxidiscount. Devo tormentare Mondial Relais per sapere dove si trova il mio pacco. Chiedo la restituzione del pacco in quanto smarrito e Maxxidiscount si rifiuta. Quando questa storia sarà finita non ne ordinerò più.
Marine M.
Il
a seguito di un acquisto del 04/09/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Magnin,
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim with the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim with the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
Il diario è trapelato, alcune pagine sono bloccate e inutilizzabili. Non ordinerò più da questo sito. Sono molto deluso.
Laetitia G.
Il
a seguito di un acquisto del 15/09/2022
Recensione tradotta
1
/5
★☆☆☆☆
Sono stato molto contento perché il pacco è arrivato in 3 giorni come indicato, MA è stato ricevuto l'articolo sbagliato... Sono stato molto soddisfatto del servizio e della qualità del prodotto, ma devo dire che sono molto soddisfatto del servizio e della qualità del prodotto.
Alison B.
Il
a seguito di un acquisto del 14/09/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Ms. Beyer,
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
Mi è stato detto che dovevo annullare l'ordine a causa di un problema di magazzino. Da allora non ho ricevuto alcun rimborso.
Bernadett W.
Il
a seguito di un acquisto del 10/09/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Wach,
We apologize for the inconvenience.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
We apologize for the inconvenience.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
1
/5
★☆☆☆☆
La borsa non va bene e vorrei rispedirla indietro ma non ho ricevuto risposta, non la consiglio.
Sabrina M.
Il
a seguito di un acquisto del 28/07/2022
Recensione tradotta
1
/5
★☆☆☆☆
Spese di spedizione di ritorno a mio carico
Elodie P.
Il
a seguito di un acquisto del 03/08/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Porrazzo,
You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
Molto deluso, ho ordinato 1 nave gonfiabile buzz l'eclair per mio figlio che è arrivato piatto. Sto ancora aspettando un rimborso o una nuova nave.
Delphine S.
Il
a seguito di un acquisto del 15/07/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Soulié,
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
Il prodotto è arrivato molto danneggiato
Erwin E.
Il
a seguito di un acquisto del 11/05/2022
Recensione tradotta
1
/5
★☆☆☆☆
Bottiglia d'ordine, cartone tutto rotto e strappato
Vanessa S.
Il
a seguito di un acquisto del 20/04/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Salmeron,
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
1
/5
★☆☆☆☆
Prima esperienza su questo sito. Al mio ordine mancava un articolo, ho fatto un reclamo via e-mail e fino ad oggi nessuna risposta. Non lo consiglio.
Hélène M.
Il
a seguito di un acquisto del 07/04/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello,
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Pacchetto non ricevuto e rimborsato senza spiegazione
Emilie M.
Il
a seguito di un acquisto del 16/01/2022
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello Mrs. Mothais,
Thank you for your feedback. Unfortunately, due to a shortage of stock on the product we could not honor your order. This one was thus refunded to you in its entirety.
Sincerely
The Maxxidiscount team
Thank you for your feedback. Unfortunately, due to a shortage of stock on the product we could not honor your order. This one was thus refunded to you in its entirety.
Sincerely
The Maxxidiscount team
1
/5
★☆☆☆☆
Sono molto deluso il mio zaino è arrivato con un pezzo schiacciato che regola le cinghie quindi è inutilizzabile, una settimana prima di Natale non ho notizie nonostante la mia richiesta e foto ....Deluso...davvero deluso.
Fabienne B.
Il
a seguito di un acquisto del 27/11/2021
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello,
we sent you a new binder, could you change your mind?
Thank you
Sincerely,
Maxxidiscount
we sent you a new binder, could you change your mind?
Thank you
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Prodotto ricevuto danneggiato. Ho provato a contattare il venditore per telefono senza successo per rimandare indietro il mio prodotto senza alcuna risposta. Ho poi inviato una mail e ancora niente.... Totale mancanza di serietà: da evitare!
Nathalie S.
Il
a seguito di un acquisto del 17/11/2021
Recensione tradotta
Risposta di Maxxidiscount.com
Il
Hello,
thank you for your message.
For a better service, please contact us by email,
we will not fail to find a solution for you,
Sincerely,
Maxxidiscount
thank you for your message.
For a better service, please contact us by email,
we will not fail to find a solution for you,
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Non posso assolutamente raccomandare l'azienda Maxxdiscount! Due volte ho ricevuto merce difettosa, nonostante mi sia stato detto di imballarla in modo appropriato a causa della sua fragilità. Ci si aspettava che restituissi la merce difettosa. Dopo averli informati che non li avrei restituiti a mie spese, non hanno reagito. La seconda consegna (sostitutiva) è stata fatta solo dopo aver fissato una scadenza e aver minacciato di prendere provvedimenti tramite Paypal! Quindi tieni giù le mani!
Volker P.
Il
a seguito di un acquisto del 24/10/2021
Recensione tradotta