/10
★★★★★
basato su 1551 recensioni pubblicate
★★★★★
basato su 1551 recensioni pubblicate
Ultime recensioni neutrali dei clienti
2/5
★★☆☆☆
Sono molto deluso considerando il prezzo. Quando ho srotolato il supporto, ho notato che presentava segni e graffi. In breve, il supporto è danneggiato. Inoltre, ho acquistato un pennarello bianco per scriverci sopra. L'ho provato e quando l'ho pulito con un panno in microfibra umido (come da istruzioni) ha lasciato un segno bianco anche se l'avevo appena provato... Non consiglio l'acquisto di questo prodotto.
Marjorie T.
Il
a seguito di un acquisto del 05/07/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Marjorie,
I'm sorry to read your feedback, it can happen that the supports are damaged during preparation or shipping. However, we make it a point of honor to satisfy our customers.
Would you be able to send us photos of the damaged media? You can send them to us at [email protected] so that we can see the damage. Also, regarding felt-tip writing, it can leave a few marks if the writing isn't erased quickly, but apparently this isn't the case for you... Do you have any photos you could send us?
I look forward to hearing from you, and wish you a pleasant day,
Lola from the Ferflex team
I'm sorry to read your feedback, it can happen that the supports are damaged during preparation or shipping. However, we make it a point of honor to satisfy our customers.
Would you be able to send us photos of the damaged media? You can send them to us at [email protected] so that we can see the damage. Also, regarding felt-tip writing, it can leave a few marks if the writing isn't erased quickly, but apparently this isn't the case for you... Do you have any photos you could send us?
I look forward to hearing from you, and wish you a pleasant day,
Lola from the Ferflex team
3/5
★★★☆☆
Prodotto ricevuto in tempo e correttamente imballato. D'altra parte, la vernice della mia parete si è staccata alla prima installazione (su una parete dipinta 18 mesi fa), quindi sono rimasto molto deluso.
Marion T.
Il
a seguito di un acquisto del 27/05/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Marion,
How are you?
I'm sorry to hear that you're disappointed by the repositionability of the caramel rectangle magnetic board.
The glue's adhesion is much weaker than that of a permanent adhesive. But even though it's repositionable, the glue generates a minimum of tension that can loosen paint chips.
We make it clear in our FAQ and in our instructions that we cannot guarantee 100% adhesion and removal. We are transparent on this subject.
In fact, various factors can come into play: paint (number of coats of paint, preparation before painting, peeling paint, etc.), humidity, drywall. In some cases, paint can flake off, as when you remove a piece of tape or Patafix that's been on a wall for months.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you?
I'm sorry to hear that you're disappointed by the repositionability of the caramel rectangle magnetic board.
The glue's adhesion is much weaker than that of a permanent adhesive. But even though it's repositionable, the glue generates a minimum of tension that can loosen paint chips.
We make it clear in our FAQ and in our instructions that we cannot guarantee 100% adhesion and removal. We are transparent on this subject.
In fact, various factors can come into play: paint (number of coats of paint, preparation before painting, peeling paint, etc.), humidity, drywall. In some cases, paint can flake off, as when you remove a piece of tape or Patafix that's been on a wall for months.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
Non sono deluso dai prodotti, ma dal servizio clienti che non fa alcuno sforzo per i cambi e che addebita spese di spedizione e restituzione esorbitanti per prodotti già di un certo prezzo....acheter français Sì, ma non in queste condizioni. (Sono molto deluso.
Clotilde M.
Il
a seguito di un acquisto del 09/05/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Clotilde,
How are you?
I'm sorry our customer service didn't live up to your expectations. We try to make ourselves as available as possible for our customers.
I have replied to each of your e-mails. The first concerned a request to modify the accessories included with our magnetic boards. Unfortunately, we can't modify the magnets and geometric shapes included with our wallpapers or magnetic boards.
Secondly, I spoke to Alexia, to whom you offered a Terracotta rectangle magnetic board. The customer would like to return the colored coating and exchange it for a caramel coating, which is more to her liking.
In our FAQ, it's clearly stated that the customer is responsible for return shipping costs. Concerning the return, I'll speak directly with Alexia.
Shipping is a real cost for brands. To give you an idea, shipping a magnetic board kit costs us an average of €12.
We've received Alexia's return, and I'll be in touch with her to arrange the return of the caramel coating.
I hope you are satisfied with the products you ordered in January and March 2022.
Have a nice day,
Pauline, co-founder of Ferflex
How are you?
I'm sorry our customer service didn't live up to your expectations. We try to make ourselves as available as possible for our customers.
I have replied to each of your e-mails. The first concerned a request to modify the accessories included with our magnetic boards. Unfortunately, we can't modify the magnets and geometric shapes included with our wallpapers or magnetic boards.
Secondly, I spoke to Alexia, to whom you offered a Terracotta rectangle magnetic board. The customer would like to return the colored coating and exchange it for a caramel coating, which is more to her liking.
In our FAQ, it's clearly stated that the customer is responsible for return shipping costs. Concerning the return, I'll speak directly with Alexia.
Shipping is a real cost for brands. To give you an idea, shipping a magnetic board kit costs us an average of €12.
We've received Alexia's return, and I'll be in touch with her to arrange the return of the caramel coating.
I hope you are satisfied with the products you ordered in January and March 2022.
Have a nice day,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
L'articolo è scomparso dal pacco e non è stato restituito dall'azienda, che peccato!
Sci K.
Il
a seguito di un acquisto del 05/05/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Lauranne,
How are you doing?
Thank you for your feedback on your order for a magnetic bubble board and a white Woody pencil.
We make it a point to be as available as possible for our customers. We will contact you in order to send you the white Woody pencil missing from your package. Our apologies.
I wish you a nice day,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your feedback on your order for a magnetic bubble board and a white Woody pencil.
We make it a point to be as available as possible for our customers. We will contact you in order to send you the white Woody pencil missing from your package. Our apologies.
I wish you a nice day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
La resa è buona, ma devo ammettere che sono deluso dal potere di adesione del vaso di legno. La foto lo mostra con un vaso di fiori all'interno, ma si stacca dopo un'ora se lo si prova e cade, con i danni che ne conseguono.
Martine G.
Il
a seguito di un acquisto del 29/04/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Martine,
How are you?
I am sorry to hear that you are not satisfied with the wooden pots.
What types of plants did you put in the wooden pots?
These pots are made to hold relatively light plants or objects. The plants need to be in a pot so that they can be taken out to be watered and put back into the wooden pot.
Are the wooden pots you have taken positioned on a strip of the board or one pot on each strip?
Before placing the wooden pots on the triptych magnetic board, it is advisable to wait 48 hours so that the adhesive on the back of the board sticks to the wall.
Try to remove the pots from your board for 2 days, press well with your hand so that the board is well impregnated on the wall. And then reposition your pots on your magnetic triptych board.
I'm glad you like the look of the board.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you?
I am sorry to hear that you are not satisfied with the wooden pots.
What types of plants did you put in the wooden pots?
These pots are made to hold relatively light plants or objects. The plants need to be in a pot so that they can be taken out to be watered and put back into the wooden pot.
Are the wooden pots you have taken positioned on a strip of the board or one pot on each strip?
Before placing the wooden pots on the triptych magnetic board, it is advisable to wait 48 hours so that the adhesive on the back of the board sticks to the wall.
Try to remove the pots from your board for 2 days, press well with your hand so that the board is well impregnated on the wall. And then reposition your pots on your magnetic triptych board.
I'm glad you like the look of the board.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Mi è dispiaciuto pagare di più per un bel rivestimento colorato e che non si attaccasse così bene... Le lettere e i numeri che avevo sul mio frigorifero non si attaccano e cadono.
Alix H.
Il
a seguito di un acquisto del 16/03/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Alix,
How are you?
I'm sorry to hear that the magnetic letters you use on your fridge don't fit on your emerald green magnetic board.
The colored coating slightly reduces the magnetic power of the boards, but most of the magnets fit on our supports. It is possible to use other brands of magnets than the ones we offer.
It is important to note that there are different types of magnets and therefore power. Sometimes, some magnetic games are equipped with weak magnets and are made to be used only on a refrigerator or a metal plate.
I left you a voice mail to talk to you and to find out the brand of letters and numbers that you wanted to display on this board so that I could bring you a solution.
I look forward to hearing from you,
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
How are you?
I'm sorry to hear that the magnetic letters you use on your fridge don't fit on your emerald green magnetic board.
The colored coating slightly reduces the magnetic power of the boards, but most of the magnets fit on our supports. It is possible to use other brands of magnets than the ones we offer.
It is important to note that there are different types of magnets and therefore power. Sometimes, some magnetic games are equipped with weak magnets and are made to be used only on a refrigerator or a metal plate.
I left you a voice mail to talk to you and to find out the brand of letters and numbers that you wanted to display on this board so that I could bring you a solution.
I look forward to hearing from you,
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Non si attacca all'intonaco e si è detto che si attacca a tutte le superfici.
Céline R.
Il
a seguito di un acquisto del 19/03/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Céline,
How are you doing?
For an optimal adhesion of our magnetic wallpapers, it is strongly advised that the support is smooth and clean. We have customers who have walls covered with fiberglass, for example, and who have managed to display one of our products. In this case, we advise to order a sample, to stick it on the support. If after 3 days the sample is still in place, normally you can order and stick your magnetic wallpaper or picture.
Unfortunately, sometimes if the wall is too textured or too raised, the adhesive does not take and the picture does not hold.
You also have the option of sticking your picture on a door, a piece of furniture, a closet door, a wooden board. You don't have any smooth wall at home to find a place for it?
I hope you will find a place for it and that you will enjoy decorating it.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
How are you doing?
For an optimal adhesion of our magnetic wallpapers, it is strongly advised that the support is smooth and clean. We have customers who have walls covered with fiberglass, for example, and who have managed to display one of our products. In this case, we advise to order a sample, to stick it on the support. If after 3 days the sample is still in place, normally you can order and stick your magnetic wallpaper or picture.
Unfortunately, sometimes if the wall is too textured or too raised, the adhesive does not take and the picture does not hold.
You also have the option of sticking your picture on a door, a piece of furniture, a closet door, a wooden board. You don't have any smooth wall at home to find a place for it?
I hope you will find a place for it and that you will enjoy decorating it.
I wish you a pleasant end of day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Impossibile appendere i miei quadri perché le pareti erano state dipinte troppo di recente. L'ho scoperto leggendo le istruzioni e non l'ho ancora trovato sul sito web, anche se mi sembra un'informazione molto importante.
Amandine Hebras H.
Il
a seguito di un acquisto del 17/03/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Amandine,
How are you?
I take note of your comment. It is stipulated on some product sheets that it is not recommended to put our wallpapers and magnetic boards on a recent paint. Indeed, some solvents present in the paints can alter the power of our adhesive.
We will make changes to all product sheets to make this visible.
This is also indicated on our site at this location, the information is clearly visible on our site
https://www.ferflex.fr/_16-comment-poser-du-papier-peint-magnetique
According to our exchanges, within 1 month you will be able to position your paintings on your wall. If you have any doubt, I can send you a sample that you stick on the wall if after 48 hours the sample is still in place on your wall you can stick your magnetic boards.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
How are you?
I take note of your comment. It is stipulated on some product sheets that it is not recommended to put our wallpapers and magnetic boards on a recent paint. Indeed, some solvents present in the paints can alter the power of our adhesive.
We will make changes to all product sheets to make this visible.
This is also indicated on our site at this location, the information is clearly visible on our site
https://www.ferflex.fr/_16-comment-poser-du-papier-peint-magnetique
According to our exchanges, within 1 month you will be able to position your paintings on your wall. If you have any doubt, I can send you a sample that you stick on the wall if after 48 hours the sample is still in place on your wall you can stick your magnetic boards.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
1) Consegna complicata (ma non è colpa di FERFLEX, bensì del punto di consegna) 2) Ho acquistato 2 lavagne magnetiche colorate + giochi magnetici. Le lavagne colorate sono in realtà nere, con un grande strato colorato da attaccare sopra (come una grande calamita). Il risultato: i giochi magnetici non si attaccano perché lo strato è troppo spesso. Abbiamo dovuto tenere le due lavagne nere senza lo strato colorato. Sono rimasto molto deluso, a questo prezzo e per un sito specializzato mi aspettavo che funzionasse...
Gaxuxa C.
Il
a seguito di un acquisto del 10/03/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Gaxuxa,
I hope you are well.
I just tried to reach you by phone to talk with you. I left you a voice message if you wish you can call me back.
Concerning the colored board, it is well indicated on our product sheets that the product is composed of a black board + a colored coating to be magnetized on this black base.
The colored coating is removable and can be changed according to your tastes and your desires.
Of course, the colored coating slightly reduces the magnetic power but the magnets you ordered: Tangram, magnetic animal puzzle, caramel blue letters fit perfectly on the blackboards and colored boards.
I invite you to send me pictures at [email protected] and call me back.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
I hope you are well.
I just tried to reach you by phone to talk with you. I left you a voice message if you wish you can call me back.
Concerning the colored board, it is well indicated on our product sheets that the product is composed of a black board + a colored coating to be magnetized on this black base.
The colored coating is removable and can be changed according to your tastes and your desires.
Of course, the colored coating slightly reduces the magnetic power but the magnets you ordered: Tangram, magnetic animal puzzle, caramel blue letters fit perfectly on the blackboards and colored boards.
I invite you to send me pictures at [email protected] and call me back.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Ho ordinato 2 lavagne magnetiche. Sono molto soddisfatto dei risultati e la forza dei magneti è ottima. Sono molto soddisfatto del servizio e della qualità del prodotto e non vedo l'ora di lavorarci ancora.
Aline P.
Il
a seguito di un acquisto del 03/03/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Aline,
How are you doing?
I hope you had a lovely weekend 🤗.
Ah gee 🤔 Is this about the homemade magnetic board?
Is the wall on which the board was positioned smooth? Is the paint recent?
Did you rub a rag all over the surface to get the adhesive to stick to the wall?
If the board is going to fall down again, please send me a picture to [email protected] with your order number.
We are delighted that you like the result and that the magnetic power is up to your expectations. Now let your creativity speak to create a display space that looks like you on your rounded magnetic wallpaper.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
How are you doing?
I hope you had a lovely weekend 🤗.
Ah gee 🤔 Is this about the homemade magnetic board?
Is the wall on which the board was positioned smooth? Is the paint recent?
Did you rub a rag all over the surface to get the adhesive to stick to the wall?
If the board is going to fall down again, please send me a picture to [email protected] with your order number.
We are delighted that you like the result and that the magnetic power is up to your expectations. Now let your creativity speak to create a display space that looks like you on your rounded magnetic wallpaper.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
Mi aspettavo di ricevere piastre d'acciaio rigide e non flessibili.
Christian C.
Il
a seguito di un acquisto del 19/02/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Christian,
How are you doing?
Oh boy, I'm sorry to hear that your order did not meet your expectations.
It is well indicated in several places on our site, that our supports that it is the wallpapers or the magnetic boards are flexible.
I don't think this will interfere with your use, the magnetic power is still strong and the installation is relatively easy.
I hope that the triptych magnetic board has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you doing?
Oh boy, I'm sorry to hear that your order did not meet your expectations.
It is well indicated in several places on our site, that our supports that it is the wallpapers or the magnetic boards are flexible.
I don't think this will interfere with your use, the magnetic power is still strong and the installation is relatively easy.
I hope that the triptych magnetic board has found its place in your home.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
La carta da parati adesiva è mal rivestita !!!!!!! e fa delle pieghe
Christophe M.
Il
a seguito di un acquisto del 22/02/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Christophe,
How are you doing?
Thank you for your order.
Can you send us a picture of the wallpaper that has folds to [email protected] ?
The satisfaction of our customers is very important to us, we will do our best to find a solution that suits you.
I wish you a beautiful and sweet day,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your order.
Can you send us a picture of the wallpaper that has folds to [email protected] ?
The satisfaction of our customers is very important to us, we will do our best to find a solution that suits you.
I wish you a beautiful and sweet day,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
Onestamente l'esperienza non è delle migliori... Non sono sicura che sia una buona idea utilizzare un codice coupon per il primo ordine o una carta regalo, ma non sono sicura che sia una buona idea utilizzare un codice coupon per il primo ordine. E sono molto delusa dai magneti che faticano a tenere un foglio A4 alla parete (le forme decorative e le Polaroid)... Perde un po' di interesse.
Michael B.
Il
a seguito di un acquisto del 13/02/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Michaël,
How are you doing?
I'm sorry to hear that your experience with Ferflex did not meet your expectations. Indeed, the discounts are not cumulative but I don't think we are an exception on this point.
The shipping costs are offered from 69,00€ of purchases in relay point.
The colored shapes included with the colored magnetic board were designed to decorate, to play and not to hold a sheet. The polamagnets are made to slide a photo into the square.
I hope you will enjoy decorating your beige rectangle magnetic board.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
How are you doing?
I'm sorry to hear that your experience with Ferflex did not meet your expectations. Indeed, the discounts are not cumulative but I don't think we are an exception on this point.
The shipping costs are offered from 69,00€ of purchases in relay point.
The colored shapes included with the colored magnetic board were designed to decorate, to play and not to hold a sheet. The polamagnets are made to slide a photo into the square.
I hope you will enjoy decorating your beige rectangle magnetic board.
I wish you a pleasant weekend,
Pauline, co-founder of Ferflex
2/5
★★☆☆☆
Articolo mancante non ricevuto. E nessuna risposta alla mia richiesta al venditore...
Marie D.
Il
a seguito di un acquisto del 05/02/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Marie,
How are you doing?
Did you unroll the magnetic wallpapers? Normally, we slip the markers inside the package.
If this is not the case, we will send you a chalk marker by registered mail in your mailbox.
We hope the rest of your order has found its way into your home. We would love to see a picture of this space.
I wish you a beautiful and sweet week,
Pauline, co-founder of Ferflex
How are you doing?
Did you unroll the magnetic wallpapers? Normally, we slip the markers inside the package.
If this is not the case, we will send you a chalk marker by registered mail in your mailbox.
We hope the rest of your order has found its way into your home. We would love to see a picture of this space.
I wish you a beautiful and sweet week,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Nel nostro pacchetto mancano i pennarelli bianchi. È un peccato perché il resto era perfetto...
Olivier G.
Il
a seguito di un acquisto del 27/01/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Olivier,
How are you?
I'm sorry to hear that the chalk marker you ordered is not in your package. We will send you one right away directly to your mailbox. You mention "chalk markers" but on your order I only see a white chalk marker.
We are delighted to hear that you approve of magnetic wallpapers. We would be delighted to see a photo of the installation. I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you?
I'm sorry to hear that the chalk marker you ordered is not in your package. We will send you one right away directly to your mailbox. You mention "chalk markers" but on your order I only see a white chalk marker.
We are delighted to hear that you approve of magnetic wallpapers. We would be delighted to see a photo of the installation. I wish you a pleasant day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Purtroppo il trittico non ha dato i risultati sperati. Ho messo 2 vasi di legno magnetici con piccole piante verdi all'interno ma non regge... i vasi sono caduti più volte. Deluso, soprattutto perché sul sito web c'è una foto simile. Anche la tavola rettangolare che ho preso è perfetta.
Fanny L.
Il
a seguito di un acquisto del 22/01/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Fanny,
How are you doing?
Thank you for your order and for the time you took to give us feedback after using your magnetic boards.
Concerning the wooden pots, are the green plants you put inside light? I am surprised that the wooden pots are light because they are well made to receive light objects. Have you tried to position them on the rectangle magnetic board?
We are delighted that the rectangle board met your expectations.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your order and for the time you took to give us feedback after using your magnetic boards.
Concerning the wooden pots, are the green plants you put inside light? I am surprised that the wooden pots are light because they are well made to receive light objects. Have you tried to position them on the rectangle magnetic board?
We are delighted that the rectangle board met your expectations.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
I rivestimenti colorati sono belli da vedere ma deludenti nell'uso: dopo un mese e nonostante la regolare manutenzione, gli stabilizzanti per legno consigliati lasciano segni. Anche la magnetizzazione è piuttosto debole.
Josephine J.
Il
a seguito di un acquisto del 29/11/2022
Recensione tradotta Risposta di FERFLEX
Il
Hello Josephine,
How are you? I hope you are having a good start to the week.
Thank you for your feedback on the use of the round grey-green and emerald green magnetic boards. It is strongly advised to erase daily the drawings and writings made on the colored boards but also on the blackboards. As with all writable materials, the longer you leave drawings or writings, the more difficult it may be to erase them or they may leave traces.
The primary function of our magnetic boards is to be able to magnetize anything you want with magnets.
The magnetic power of these boards, as indicated on the product sheet, is slightly lower. But most magnets fit on these boards. It is important to take into account that there are several powers in magnets.
We are glad that you like the colors and that they correspond to your expectations.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
How are you? I hope you are having a good start to the week.
Thank you for your feedback on the use of the round grey-green and emerald green magnetic boards. It is strongly advised to erase daily the drawings and writings made on the colored boards but also on the blackboards. As with all writable materials, the longer you leave drawings or writings, the more difficult it may be to erase them or they may leave traces.
The primary function of our magnetic boards is to be able to magnetize anything you want with magnets.
The magnetic power of these boards, as indicated on the product sheet, is slightly lower. But most magnets fit on these boards. It is important to take into account that there are several powers in magnets.
We are glad that you like the colors and that they correspond to your expectations.
I wish you a pleasant week,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Magnetismo non abbastanza forte
Christophe M.
Il
a seguito di un acquisto del 13/01/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Christophe,
How are you doing?
Thank you for your order and for the time you took to give us feedback on the use of your annual calendar.
Can you send us a feedback by email to [email protected] on the use you make of this product? You mention a weak magnetic power? What type of magnets do you use? There are different types of magnets and this is also a factor for a good hold on wallpapers and magnetic boards. This criterion is even more important for the annual calendar which is composed of the black base to stick on your wall and the annual calendar which is magnetized on this base.
Looking forward to your feedback,
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex
How are you doing?
Thank you for your order and for the time you took to give us feedback on the use of your annual calendar.
Can you send us a feedback by email to [email protected] on the use you make of this product? You mention a weak magnetic power? What type of magnets do you use? There are different types of magnets and this is also a factor for a good hold on wallpapers and magnetic boards. This criterion is even more important for the annual calendar which is composed of the black base to stick on your wall and the annual calendar which is magnetized on this base.
Looking forward to your feedback,
I wish you a pleasant afternoon,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Il pacco è stato ben ricevuto e ben confezionato. La lavagna magnetica è fissata in posizione, ma il rivestimento colorato sulla parte superiore riduce il potere magnetico della lavagna, per cui non vi si può appendere nulla se non un singolo foglio di carta per magnete, e nemmeno uno pesante. Ho dovuto rimuovere il rivestimento che avevo acquistato per evitare di avere una lavagna, in modo da poter utilizzare la lavagna nella mia cucina. È un peccato... Quindi sono deluso 😢 anche se la scheda è ottima...
Virginie C.
Il
a seguito di un acquisto del 11/01/2023
Recensione tradotta Risposta di FERFLEX
Il
Hello Virginie,
How are you doing?
We value our customers' feedback on Ferflex® products. As you can see, we personally respond to all of the reviews left by our customers. I wanted to thank you for taking the time to give us feedback.
The magnetic power of the colored boards is indeed a little weaker because of the colored coating. However, it is also important to take into account the power of the magnets that you use on this colored support. Indeed, there is a multitude of magnets with different qualities and strengths.
To hang several sheets of paper I advise you to use the following magnets https://www.ferflex.fr/les-accessoires-aimantes-ferflex/22-aimant-couleur-argent-12-pieces-3760301392972.html or of this type. These are neodymium magnets which despite their small size are very powerful.
The geometric shapes included with the colored board are made to decorate, play.
Regarding the magnetic beasts that you ordered, they fit perfectly on the colored coating.
If you wish you can send us a picture of the board with the colored coating so that I can bring you a solution. Perhaps when you rolled up the colored coating it took a bad "fold". It is important to roll up the outside color side so that you can put it away and then put it back on your chalkboard. This liner is shape memory and if you roll it up the other way, you will have trouble putting it back on your chalkboard and the magnets will not hold well.
We note that the installation went well and that despite everything you find the board great.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
How are you doing?
We value our customers' feedback on Ferflex® products. As you can see, we personally respond to all of the reviews left by our customers. I wanted to thank you for taking the time to give us feedback.
The magnetic power of the colored boards is indeed a little weaker because of the colored coating. However, it is also important to take into account the power of the magnets that you use on this colored support. Indeed, there is a multitude of magnets with different qualities and strengths.
To hang several sheets of paper I advise you to use the following magnets https://www.ferflex.fr/les-accessoires-aimantes-ferflex/22-aimant-couleur-argent-12-pieces-3760301392972.html or of this type. These are neodymium magnets which despite their small size are very powerful.
The geometric shapes included with the colored board are made to decorate, play.
Regarding the magnetic beasts that you ordered, they fit perfectly on the colored coating.
If you wish you can send us a picture of the board with the colored coating so that I can bring you a solution. Perhaps when you rolled up the colored coating it took a bad "fold". It is important to roll up the outside color side so that you can put it away and then put it back on your chalkboard. This liner is shape memory and if you roll it up the other way, you will have trouble putting it back on your chalkboard and the magnets will not hold well.
We note that the installation went well and that despite everything you find the board great.
I wish you a pleasant day,
Pauline, co-founder of Ferflex
3/5
★★★☆☆
Pubblicità ingannevole, la dimensione nella foto non è la stessa nella vita reale!
Cassandre L.
Il
a seguito di un acquisto del 23/12/2022
Recensione tradotta Risposta di FERFLEX
Il
Hello Cassandra,
How are you doing?
The entire Ferflex® team joins me in wishing you a wonderful year in 2023!
As I mentioned to you in a chat, there is an error on the product label where the dimensions are indicated. We proceeded to this modification directly.
However, the misleading advertising that you mention has no place here. Indeed, when you ordered the product on the site, the correct dimensions of the magnetic board triptych are well informed and are exact namely 3 Magnetic boards flexible format 20x60cm. Thickness 0.6mm. This information can be found in the product description and on the product photos.
During your online purchase, you have taken note of these dimensions and not those indicated on the product label which is stuck on the top of the product during the preparation of the parcel so that our teams can find their way.
Your opinion is rather inappropriate. You were in possession of the right information when you purchased on ferflex.fr.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.
How are you doing?
The entire Ferflex® team joins me in wishing you a wonderful year in 2023!
As I mentioned to you in a chat, there is an error on the product label where the dimensions are indicated. We proceeded to this modification directly.
However, the misleading advertising that you mention has no place here. Indeed, when you ordered the product on the site, the correct dimensions of the magnetic board triptych are well informed and are exact namely 3 Magnetic boards flexible format 20x60cm. Thickness 0.6mm. This information can be found in the product description and on the product photos.
During your online purchase, you have taken note of these dimensions and not those indicated on the product label which is stuck on the top of the product during the preparation of the parcel so that our teams can find their way.
Your opinion is rather inappropriate. You were in possession of the right information when you purchased on ferflex.fr.
I wish you a pleasant day,
Pauline, co-founder of Ferflex®.